Pre-contractual Information
Pre-contractual information for distance sales — Law 2251/1994 (art. 3γ) and Directive 2011/83/EU (art. 6). Date: 12.11.2026
1. Seller
Arinela, …………, Greece · VAT No. (ΑΦΜ): ………… · Tax Office (ΔΟΥ): ………… · ΓΕΜΗ: ………… · E-mail: ………… · Phone: …………
2. Main characteristics of the goods
As described on the product page and summarised in your order (product name, size/edition, quantity).
3. Total price
The total price of the goods including VAT, plus any delivery costs, is shown on the order summary before you confirm your order. For deliveries outside the EU, import duties and taxes may be payable by the recipient.
4. Payment, delivery and performance
Payment methods are shown at checkout. Delivery takes place to the address you provide, within the delivery time stated in our Shipping & Delivery policy and in any case no later than 30 days after conclusion of the contract.
5. Right of withdrawal
You may withdraw from the contract within 14 days of receiving the goods without giving any reason. You bear the direct cost of returning the goods. The conditions, time limit and procedure, together with the model withdrawal form, are set out in our Right of Withdrawal & Returns policy. The right of withdrawal does not apply to goods made to your specifications or clearly personalised.
6. Legal guarantee
You benefit from the legal guarantee of conformity for goods for two (2) years from delivery (Law 4967/2022).
7. Complaints
Complaints can be sent to …………. Consumers may also contact the Hellenic Consumer Ombudsman (www.synigoroskatanaloti.gr).
By placing your order you confirm that you received this information before concluding the contract.